![]() ![]() Feedback helps us improve our services! In your ticket resolution email, you will also have a link to a survey to complete about your experience.Knowledge is power! You have access to an ever-expanding, searchable knowledge base and service catalog that will empower you to fix issues and submit requests without needing to call the Service Desk. The State University of New York-College at Oneonta (the College) is one of thirteen comprehensive colleges in the SUNY system.You will receive an email with links that allow you to permanently close or reactivate your ticket with additional comments if necessary. You decide if your ticket is closed… IT Services will now resolve tickets instead of closing them.You can click a link in the email to look at your ticket, add information if necessary, and communicate with a technician. You have more control over your ticket…When you open a request or incident ticket, you will receive an email that is interactive.What can you expect from ServiceNow? Here is a brief introduction and highlights: ServiceNow!įor immediate assistance please call the IT Service Desk at (607) 436-4567. You can also register your devices from home. View more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. Community Home Blog Tools of the Trade Coronavirus Resources Join Today Sign in Join ELizabeth and 7+ million other Small Business Owners Join Today. See which businesses are most recommended, upcoming events and promotions, and more. Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.Īs a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal. Small businesses in Oneonta, NY are networking on Alignable. We also assist students, faculty and staff with development of new services, with training and can provide documentation on existing services. Information Technology Services supports SUNY Oneonta's critical data systems: e-mail, Banner SIS, wireless and wired networking, distance learning, computer labs, Blackboard LMS, desktop support, procurement, and more. American Rescue Plan Professional Judgment Guidance.HEERF III (ARP) Student Emergency Grant.HEERF II (CRRSAA) Student Emergency Grants.HEERF I (CARES) Student Emergency Grant. ![]() Form I-20 Required Steps and Documentation.Two-Year Partner School Articulation Agreements.International Baccalaureate (IB) Exam Equivalencies.College Level Exam Program (CLEP) Exam Equivalents.Advanced Placement (AP) Exam Equivalents.SUNY Oneonta Microsite Menu Information Technology Services
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